In some cases, you can get the Play Store going again by just emptying the cache. The cache is a storage area that temporarily holds data so it can be quickly retrieved without needing to be reloaded. This could solve your problem and emptying it is easy.
First go in the Settings from your smartphone’s home screen. You should then go into your Apps or Application manager, it depends on your device. From there you should either be able to scroll down and hit Clear cache or you might have to first go into Storage then Clear cache.
Once this has been completed, go back into your Google Play Store and see if your problem has been solved. If not, you should try one of the other solutions here.
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