Reports of 'camera failed' errors on the Samsung Galaxy S6 and S6 Edge are rare, but some users do experience them. In most cases, the problem appears to be a third-party app that’s messed things up, so booting into safe mode is the way to test that: turn off your phone, press and hold the Power key and, when the Samsung logo appears, release it and hold the Volume Down button instead. Your phone should now restart in safe mode.
If the camera works in this mode, you don’t have a hardware or firmware problem. Unfortunately if it doesn’t work in safe mode, then you might. Don’t go rushing to your retailer just yet, though: try the steps detailed above first. In many cases a factory reset can give your device the kick it needs to sort out the camera problem.
No comments :
Post a Comment